Ep. 084 The Do’s & Don’ts of Creating a Client Experience

Mar 9, 2021

I cannot overstate how important the client experience is to your business.

A seamless client experience helps you to build strong relationships, develop trust, and encourage referrals.

But mapping out the client experience can be pretty overwhelming to new virtual assistants.

In this episode of The Support Squad, I’m sharing the Do’s & Don’t of Creating a Client Experience so that you can set all of your client relationships up for success.

Tune in to hear:

• Why good ol’ fashioned pen and paper is your friend
• The importance of consistency with the client experience
• Why you need to ditch the employee mindset
• How to make your clients feel secure and supported

Register for my FREE workshop - Secrets of a Luxury Client Experience here: https://www.thesupportsquad.com/clientexperience